I met Frank a few years ago while attending a show at ArcLight Pasadena. He’s incredible to be around and he makes the movie going experience that much better – check him out!

With reserved seating, double-arm reclining chairs, a café and bar, and a sound system that exceeds THX standards, ArcLight Cinemas in Pasadena has created the ultimate movie theater experience for the movie lover.  However, the state of the art theater has kept its roots in customer service.  This is what makes Frank, a greeter at ArcLight Pasasdena, come alive.

Recognizing his passion and spirit, Portnoy Media Group joined Frank in telling his story and capturing his zeal for life, movies, and customer service.  His goal is to be the best greeter anyone has ever met, and he does just that each evening. Welcoming guests with a grin, warm eyes, and a nod.  Introducing each movie, Frank never knows exactly what he’s going to say but is fed by the audience’s excitement.  Putting on his name tag and checking in with the projector technicians, Frank says, “Ready to Rock and Roll here at ArcLight.”

We had an incredible time making this piece and want to thank the whole team.

Director/Producer – Dan Portnoy

Consulting Director - Greg Helvey

Director of Photography – Marc Ritzema

Sound – Austin Storm

Key Grip - Jason Car

Clapper – Michael W. Moore

Colorist – Michael Mintz

Production Assistant – Jen Fodor

Sound Mix 1 – J.C. Sutherland

Sound Mix 2 – Chris Wygal

Composer – Josh Myers

Editor – Justin Dial

Special thanks to Sonja Kolstad and the staff at ArcLight for their input and expertise!

I can’t recommend this crew more highly – Great work!

Later this week I’ll be posting some behind the scenes pics and let us know what you think about Frank  in the Comments.

 

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